Legal
Privacy Policy
Last updated: November 2026
What we collect
We collect the minimum necessary to run this service:
- Your portrait photo — sent to Alibaba Cloud Model Studio (Wan) as a single JPEG frame to generate the video. We do not store the original photo on our servers.
- Payment data — handled entirely by Stripe. We store only the Stripe session ID and payment intent ID needed to confirm and potentially refund your payment. We never see your card number.
- Your video clip — stored on our servers for 14 days after delivery, then permanently deleted.
- Anonymised analytics — a hashed browser identifier used only to understand how the site is used in aggregate. No personal data is linked to it.
How your photo is used
Your photo is composed into a single JPEG frame client-side (in your browser) and sent to Wan over HTTPS to generate the video. We do not store the JPEG on our disk. We do not use it to train AI models. We do not share it with any third party other than Wan.
Third parties
- Stripe — payment processing. Subject to Stripe's privacy policy.
- Alibaba Cloud Model Studio (Wan) — AI video generation. The JPEG frame is sent to Wan's API and not retained by us after the task completes.
- Cloudflare — hosting and CDN. Cloudflare may log request metadata per their privacy policy.
No gallery, no account
We do not build a public or private gallery of generated clips. Your clip is accessible only through the unique download link in your browser. There is no account, no login, and no email list.
Cookies
We set a single anonymous browser identifier cookie. It is used only to track aggregate usage of the studio. It contains no personal data and is not shared with advertisers.
Retention
Generated video clips are deleted 14 days after delivery. Payment records (session ID, intent ID) are retained for 90 days for refund and dispute purposes, then deleted. The anonymous browser cookie expires after 180 days.
Contact
Questions about privacy: hello@santasleighai.com